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All Systems Operational
Past Incidents
May 7, 2026
No incidents reported today.
May 6, 2026
No incidents reported.
May 5, 2026
No incidents reported.
May 4, 2026
No incidents reported.
May 3, 2026
No incidents reported.
May 2, 2026
No incidents reported.
May 1, 2026
No incidents reported.
Apr 30, 2026
No incidents reported.
Apr 29, 2026
No incidents reported.
Apr 28, 2026
No incidents reported.
Apr 27, 2026
Resolved -
Our third-party vendor hosting our knowledge base, Knowledge Center, has confirmed that the issue impacting the Help Center https://help.collaboratemd.com/help has been resolved.
Thank you for your patience while we worked with our vendor to address this disruption.
If you experience any further issues or need assistance, please contact our Support team.
Apr 27, 16:12 EDT
Thank you for your patience while we worked with our vendor to address this disruption.
If you experience any further issues or need assistance, please contact our Support team.
Apr 27, 16:12 EDT
Monitoring -
Our third-party vendor hosting our knowledge base, Knowledge Center, has implemented a fix for the Help Center disruption, and we are beginning to see services recover. However, some content may still be unavailable as restoration continues.
We are actively monitoring with the vendor to ensure full functionality is restored. We will provide further updates as progress continues.
If you experience any additional issues or need assistance, please contact our Support team.
Apr 27, 14:22 EDT
We are actively monitoring with the vendor to ensure full functionality is restored. We will provide further updates as progress continues.
If you experience any additional issues or need assistance, please contact our Support team.
Apr 27, 14:22 EDT
Identified -
CollaborateMD is currently aware of a service disruption impacting our Help Center, which is hosted by our third-party vendor, Knowledge Center. This issue is preventing access to the Help site: https://help.collaboratemd.com/help/
We are actively working with Knowledge Center to resolve the issue and will provide updates as more information becomes available.
If you have any questions or need assistance, please contact our Support team.
Apr 27, 13:11 EDT
We are actively working with Knowledge Center to resolve the issue and will provide updates as more information becomes available.
If you have any questions or need assistance, please contact our Support team.
Apr 27, 13:11 EDT
Apr 26, 2026
No incidents reported.
Apr 25, 2026
No incidents reported.
Apr 24, 2026
No incidents reported.
Apr 23, 2026
No incidents reported.